Thank you for choosing to sell your products on JKB USA LLC. By becoming a seller on our e-commerce platform, you agree to adhere to the following Seller Policy. Please read this document carefully to understand your rights and responsibilities as a seller on our platform.
Seller Eligibility:
- To sell on JKB USA LLC, you must be a registered business entity.
- Ensure that you comply with all applicable laws and regulations.
Product Listings:
- Accurately describe your products, including relevant details such as size, color, and specifications.
- Provide clear and high-quality images of your products.
- Avoid deceptive or misleading information.
Pricing and Fees:
- Set fair and competitive prices for your products.
- Be aware of and comply with our fee structure. JKB USA LLC may charge fees for various services, and these fees are subject to change. Check our fee schedule regularly for updates.
Order Fulfillment:
- Process orders promptly and within the specified handling time.
- Provide accurate shipping information and update customers on the status of their orders.
- In the event of delays or issues, communicate with customers and our support team promptly.
Customer Service:
- Offer excellent customer service and address customer inquiries and concerns in a timely manner.
- Abide by our customer service guidelines and policies.
Returns and Refunds:
- Clearly outline your return and refund policies.
- Process returns and refunds in accordance with our platform's policies and applicable laws.
Prohibited Items:
- Do not list or sell prohibited items on JKB USA LLC. Familiarize yourself with our list of prohibited items and adhere to it.
Compliance with Laws:
- Comply with all local, state, and federal laws regarding the sale and shipment of goods.
- Ensure that your products meet all applicable safety and quality standards.
Intellectual Property:
- Do not infringe on the intellectual property rights of others. Ensure that you have the right to sell the products you list.
Termination of Seller Account:
- JKB USA LLC reserves the right to terminate or suspend your seller account if you violate any of the terms outlined in this policy.
By continuing to sell on JKB USA LLC, you acknowledge that you have read, understood, and agreed to abide by this Seller Policy. JKB USA LLC reserves the right to update or modify this policy at any time, and it is your responsibility to stay informed about any changes.
If you have any questions or concerns, please contact our Seller Support team.
Thank you for being a valued seller on JKB USA LLC!